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General DisneyTickets + OptionsEvents + ShowsServicesMousellaneous

General Disney Questions

Why Disney – I thought it was just for kids?

Simply put, no other theme park gives such outstanding customer service, attention to detail, quality in theming, and overall professionalism than Disney does. The parks are not just for kids, either. There are numerous attractions, restaurants, and entire sections geared for adults.

 TIP: Be sure to read WDW From an Outside Perspective for more info.

What Parks are at Disney World?

Walt Disney World includes four theme parks, two water parks, Downtown Disney area, and more. The theme parks include Magic Kingdom, Epcot, Disney’s Hollywood Studios, and Animal Kingdom. The water parks are Typhoon Lagoon and Blizzard Beach.

Do you simply walk from attraction to attraction or is it more complicated?

Each park has different themed lands and offers many paths to go – leading to different lands and areas. It’s not like traditional parks where rides are lined up in a row. Think of it as an adventure, as it definitely is!

How much of a Park can I finish in a day?

Due to the size of Disney World, experiencing the Parks takes time. Epcot is the largest and will take about 2 full days. Animal Kingdom and Hollywood Studios are the smallest and can be finished in a day or less. Magic Kingdom should be given two days.

 TIP: Epcot can be finished in one day if you know what you’re doing. Make good use of Fastpasses and you’ll do more than you plan!

Is there a dress code in the Parks? What is comfortable to wear?

The Parks are a family-friendly environment, so there is a simple dress code. Shoes and a shirt must be worn at all times. Masks and/or obscene images or language on clothing is prohibited. During summer, it’s recommended to wear shorts and a t-shirt. Jeans would be great during the coldest winter months. Comfortable walking shoes are a must!

Can I take flash pictures? What about video-taping?

Inside attractions prohibit the use of flash photography for the comfort of guests and safety of any cast members. Video taping is prohibited in movie attractions as well as Ellen’s Energy Adventure. Video photography is not allowed in T-REX & Rainforest Cafes.

What should I pack for the Parks?

Disney allows you to bring bags and backpacks inside the Parks. It’s wise to pack things like water, snacks, sunscreen, as well as any medical/first aid supplies just in case.

 TIP: If you’re new to Disney, it would also be wise to find a park map and hold on to it.

Is there anything new to see?

Yes! As of July 2nd, Captain EO has returned, replacing the Imagination Pavilion’s Honey, I Shrunk the Audience. Also until August 14th, Summer Nightastic! is here. This brings back the Main Street Electrical Parade. If you haven’t been in a long time, be sure to check out Soarin’, Expedition Everest, Toy Story Mania!, & Finding Nemo: The Musical.

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Tickets and Options

What are ‘Magic Your Way’ tickets?

These are the basic tickets you will need to enter the parks. There are a variety of options you can add to enhance your experience. See below for more details.

What addons can I get for my MYW tickets?

The Parkhopper option allows you to switch from theme park to theme park on the same day. The Water Parks Fun and More option allows you to visit the two water parks as well as DisneyQuest (located in Downtown Disney’s West Side). The No Expiration option allows the ticket (and its enhancements) to be used any time rather than 14 days after their first use.

 TIP: If you don’t add the No Expiration Option, your ticket will expire in 14 days – whether you’ve used all the days or not.

What are Annual Passes or Day Tickets?

Annual Passes are $530-$620 depending on the options chosen. They get you into all four Disney theme parks, the Parkhopper option is included, and no block-out dates apply. Day Tickets include ‘Water Park Single-Day’, which lets you into the water park of your choice for one day, and ‘DisneyQuest Single-Day’, which gives you a one day admission to DisneyQuest.

Are there any special tickets and discounts?

Yes! These include: Florida Resident Seasonal Pass, Florida Resident Weekday Select Pass, Florida Resident Epcot After 4PM (Annual), Florida Resident Water park after 2PM (Annual), and Military Discounts. For details, visit the Planning Central Ticket page.

Is there a ticket combo with Universal included?

No. Walt Disney World Resort and Universal Orlando Resort are two separate, competing companies, therefore there is no ticket that encompasses both Resorts.

How can I purchase tickets?

By visiting the Walt Disney World website, calling 1-(407)-W-DISNEY, or by visiting a ticket center (located in Downtown Disney and all four theme parks) during your stay.

Is there a limit to how many tickets I can purchase at once?

Online, the maximum number of tickets you can purchase is eight. If you need more than 8, call (407) WDW-MAGIC.

Can any tickets be transferred?

No. All park tickets are non-transferable. They must be used by the same person on all days.

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Events and Shows

Are there any nighttime shows in the Parks?

Most definitely – and none of them should be missed! At Magic Kingdom, experience Wishes: A Magical Gathering of Disney Dreams at 10PM and the Main Street Electrical Parade at 9PM + 11PM (these times depend on the park’s operating hours). At Epcot, every night at 9PM begins IllumiNations: Reflections of Earth, a nighttime spectacular with fireworks, lasers, fire, water, and more. Every night at DHS you can prepare for Fantasmic!, where Sorcerer Mickey battles classic Disney villains. Animal Kingdom currently does not have a nighttime show.

 TIP: Right when you get into a park, be sure to get a Times Guide so you know when the entertainment is scheduled for that day.

What about entertainment in the day?

You’ll find lots of that at Disney’s Hollywood Studios. At this park is Indiana Jones: Epic Stunt Spectacular!, Lights, Motors, ACTION! Extreme Stunt Show, Beauty and the Beast Live, Playhouse Disney…Live on Stage, Block Party Bash, American Idol Experience, and at certain times, High School Musical 3: Now or Never. Animal Kingdom has a day parade at 3:45PM called Mickey’s Jammin’ Jungle Parade.

Are there any holiday events in the Parks?

Of course! At Christmastime, Magic Kingdom introduces Mickey’s Very Merry Christmas Party, with snow, food, characters, and more magic. Also in the Magic Kingdom at October is Mickey’s Not-so-Scary Halloween Party. At DHS is the Osbourne Family Spectacle of Dancing Lights to celebrate Christmas.

How do I get showtimes and information when I’m visiting?

If you’re staying at a Disney Resort, you will get current park hours, show times, event information and more for the current week. If not, ask anyone at the front of any park and they will get you a guide.

What is Night of Joy? Where is it?

Ride, rock, rejoice! Night of Joy (NOJ) is a Contemporary Christian music festival held every year in Disney’s Hollywood Studios. Join the celebration in 2010 on September 10 + 11. For details, visit the official NOJ website.

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Disney Services

What is FASTPASS and how can I use it?

FASTPASS is a complimentary service at all Disney parks that cuts down your wait time for attractions. Simply insert your park ticket into the machine, and you will receive a FP ticket for a later time. Come back at that time and you will enter the ride through a shorter, less crowded line. More info.

 TIP: Not all attractions feature Disney’s FASTPASS. For a complete list, click here.

What is Photopass and how can I use it?

Professional photographers are located throughout the parks. Just ask them to take your family’s picture – when they’re done, they hand you back a Photopass card with a code. When you get home, jump online to their website, create a free account, and preview and/or buy the photos taken. More info.

What is the Monorail? How does it work?

The Walt Disney World Monorail System offers complimentary transportation to two theme parks and three Resorts. There are three monorail lines: The Express Monorail to the Magic Kingdom, The Epcot Monorail, and The Resort Monorail (servicing Disney’s Contemporary and Polynesian Resorts as well as Disney’s Grand Floridian Resort & Spa).

 TIP: If you’re at the Ticket & Transportation Center and the line is long for the MK monorail, sometimes it’s quicker to take the Resort Monorail, which also goes to Magic Kingdom.

Are there any other modes of transportation?

Yes! Disney Transport Buses travel between all theme parks, water parks, and Resort Hotels for your convenience free of charge. Also certain hotels are within walking distance or a very short boat ride from Epcot and Disney’s Hollywood Studios.

What are Extra Magic Hours? Can I use them?

Extra Magic Hours is a free service provided only to Disney Resort guests. Each day, one park is either opened an hour early or stays open three hours past closing, with the most popular attractions remaining in operation. For more information, see here.

 TIP: To access the attractions during these special times, you must bring your Resort I.D. and present it to the cast member at each ride entrance.

What is Disney’s Magical Express?

DME is a free shuttle service for guests who flew into Orlando at Orlando International Airport. It takes you and your luggage to your Walt Disney World Resort Hotel. For more information, see here.

What is a Rider Switch Pass?

Also known as the Baby Swap, this is the perfect tool for anyone traveling with children who can’t experience everything you would like to. While one adult can ride, one stays behind with the child and receives a Rider Switch Pass – allowing them to ride anytime during the day. Basically, the adults take turns riding. For more details, see here.

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“Mousellaneous” Questions

Are there any ride warnings or height requirements?

Yes. Some rides should not be experienced by everyone. Certain attractions have strict height requirements (generally between 32″ and 52″). For specific height requirements, click here. Ride safety warnings are posted at the entrance to each attraction. To see them, click here.

What happens when it rains? Does the park close?

The parks will not close due to inclement weather. However, certain attractions will be shut down during heavy rain/lightning. Most notably these are Test Track and Expedition Everest: Legend of the Forbidden Mountain. Lightning and/or heavy rain can stop Disney from shooting off fireworks and performing parades/outside entertainment. Learn more weather tips.

 TIP: Lots of times, rain showers will only last 20 minutes or so. While most people leave during the rain, don’t! When it’s over, the park will be noticeably less crowded.

How does Disney handle guest disabilities?

Disney is extremely prepared for guests with disabilities. For mobility disabilities, wheelchairs and ECV’s are available to rent per day. Special ride entrances, show viewing areas, and more are also available. For visual impairments, braille guides and detailed audio guides are available. For guests with hearing impairments, assistive listening devices, handheld captioning, reflective captioning, and video captioning is available at most attractions. For more information, click here.

 TIP: Service animals are welcome in the parks but must remain on a leash.

Can Disney accommodate my special dietary request?

Food allergies, food intolerances and medically restricted diets can usually be accommodated in Disney table service restaurants. It’s best to request this 72 hours in advance by calling (407) WDW-DINE. Kosher products are usually available as well at most table service restaurants. Call (407) WDW-DINE 24 hours in advance.

 TIP: Nutrition information can NOT be provided for any menu items.

Are there any behind-the-scenes tours available?

Yes – many! For a complete list of tour available and their details, click here.

What is Disney Pin Trading?

Disney has made thousands of lanyard pins over the years. Pretty much everywhere you go, pins are for sale. You can buy pins you actually want, or you can buy them to trade with other cast members. It’s a fun way to collect pin series, and more.

 TIP: As long as the cast member you’re trading with does not already have the same pin, he is required to trade with you.

Is there a policy on hurricanes?

Disney has a rare and temporary policy for hurricanes. If the National Hurricane Center issues a hurricane warning for Orlando within seven days of your arrival date, you may call to cancel or reschedule your trip without any fees.

What are the most crowded/busiest attractions?

The most popular attractions are: Space Mountain (MK), Soarin’, Test Track (EP), Toy Story Mania!, Tower of Terror, Rock ‘n’ Rollercoaster (DHS), Expedition Everest, Finding Nemo: The Musical (AK).

 TIP: These are the rides you’d want to avoid in the middle of the day. With the exception of Nemo, all of these rides offer FASTPASS.

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What did we miss? | 36 questions

This is no where near a complete guide of questions regarding a Walt Disney World experience.
If you have a question that’s unanswered or one that could benefit others, let us know!

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